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Troubleshooting Recordings

What to do when note generation fails or the connection drops mid-recording.

Updated

Note Generation Failure

  1. If the audio is unclear or incorrect, a notification will pop up stating that the note could not be generated.

Generation failed notification

Failed note state

Connection Error

  1. If there is a connection issue preventing recording completion, a popup will display an internet connection error.
  2. Click 'Resume' to continue recording once you are back online.

Connection error - recording interrupted

Connection error popup

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