What's New

A new productivity dashboard in ConnectAI tracks per-provider output — RVUs, studies, adoption, and QA — with MGMA benchmarking and MIPS views, plus exportable, printable reports for leadership.

Custom Flows is a clinical workflow engine in ConnectAI. Build guided flows for triage, ED disposition, and care coordination, with AI assistance along the way — turned on per site so each location runs the flow that fits it.

The new ConnectAI Front Desk module turns your reception into a single guided flow — patient arrives, eligibility runs, consent gets signed, copay gets collected, encounter opens. At the end of the visit, check-out closes the encounter, books the follow-up, and emits a claim-ready event. One workspace, one consistent flow, every visit.

ConnectAI Voice Agents is now available. An AI front-desk agent answers your inbound phone line, verifies the caller, and handles four routine flows on its own — appointment confirmations, rescheduling, eligibility verification, and general practice questions. Your staff steps in only when the call actually needs them.

Managing your studies in ConnectAI just got easier. A new Studies tab gives you full visibility into every study in your account and lets you remove the ones you no longer need — no support ticket, no waiting.