ConnectAI Custom Flows — Guided workflows for triage, disposition, and care coordination
Custom Flows is a clinical workflow engine in ConnectAI. Build guided flows for triage, ED disposition, and care coordination, with AI assistance along the way — turned on per site so each location runs the flow that fits it.
What's new
A clinical workflow engine
Custom Flows covers front-desk and patient workflows — triage, ED disposition, and care coordination — as guided, step-by-step flows rather than tribal knowledge.
AI assistance in the flow
An assistant works alongside the flow to help move a patient through it, so staff are not starting from a blank screen.
A care coordination view
A care timeline and nudges keep coordination work visible and moving, instead of living in someone's head or inbox.
Enabled per site
Flows turn on per site, so each location gets the workflow it needs without forcing one template on everyone.
What this means for you
- Standardize how triage, disposition, and coordination actually run
- Give front-desk and care teams a guided path, not a blank form
Where to find it
Open ConnectAI and select Custom Flows. Availability is configured per site.
Want to see this in action?
Book a live demo to experience the latest features.