Privacy & Cookie Policy
Last Updated: 14 November, 2025
This Privacy Policy explains how NeuroCare.AI d/b/a SaveLife.AI collects, uses, and protects your personal information. It reflects our commitment to handling your information responsibly and transparently. If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact Support@neurocare.ai.
By using the SaveLife.AI website or any of our services, you agree to the practices described in this Privacy Policy.
Data We Collect
SaveLife.AI collects information from users to respond to inquiries and ensure the smooth operation of our services. The types of information collected depend on how you interact with SaveLife.AI, whether through website forms, account registration, service usage, or communications. This information allows us to understand user needs, support your organization, and deliver relevant content and services effectively.
| Type of Data | Description & Purpose |
|---|---|
| Contact Details | Includes your name, email address, company, and country collected through contact forms. This information helps us respond to inquiries and provide relevant guidance. |
| Business Details | Information about your organization, such as EHR systems used or number of doctors, collected via contact forms. This helps us understand your practice and tailor solutions accordingly. |
| Subscription Information | Data provided when signing up for newsletters, such as name and email address, is used to send updates, announcements, and educational content. |
| Technical Data | Automatically collected information, including IP address, browser type, and device details, is used to analyze site usage, optimize functionality, and improve user experience. |
| Marketing Data | Identifiers from tracking pixels (e.g., LinkedIn, Meta, Google Ads) are used to measure campaign performance, retarget users, and improve marketing effectiveness. |
| Functional Cookies | Information collected via WordPress plugins, such as session and cache data, is used to ensure the website and its forms function correctly and efficiently. |
Purpose of Collected Data
Information collected through the website is used to:
- Respond to questions and provide guidance
- Send newsletters, updates, and educational content (if subscribed)
- Improve website performance, usability, and content
- Understand marketing effectiveness and optimize outreach
- Facilitate authorized third-party services connected to the website
SaveLife.AI does not sell personal information.
HIPAA and HITRUST Compliance
All client PHI handled through SaveLife.AI’s healthcare solutions is processed in alignment with HIPAA and HITRUST standards. This includes:
- Encryption of data in transit and at rest
- Strong access control measures
- Secure handling under Business Associate Agreements (BAAs)
These safeguards ensure that sensitive healthcare information is managed responsibly and securely.
Cookies, Tracking & Analytics
To improve your experience and keep the website functioning efficiently, SaveLife.AI uses cookies and similar technologies. Functional cookies support site features and forms, while analytics tools help understand how visitors interact with the website. Marketing pixels may be used to measure campaign performance and deliver relevant content.
Users can manage or disable cookies through their browser settings at any time.
Protecting Your Data
SaveLife.AI takes the security of your information seriously. Strong administrative and technical controls are in place to protect your data, and access is strictly limited to authorized personnel only.
Policies and procedures are continuously implemented and monitored to ensure the confidentiality, integrity, and security of your information. While no system can completely eliminate all risks, SaveLife.AI is committed to maintaining robust safeguards to protect your data.
Your Rights and Choices
At SaveLife.AI, we believe you should have control over your personal data. Depending on your location, You can submit the following requests regarding your personal data:
- Request to view and verify the information we store about you
- Request to correct or update any inaccurate or incomplete data
- Request to delete personal data that is no longer required
- Request to limit the processing of your personal information
Requests can be submitted to Support@neurocare.ai. We will respond to all valid requests in accordance with applicable laws.
Information Retention
SaveLife.AI retains personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Information no longer required is securely deleted or anonymized.
Policy Updates
SaveLife.AI may update this Privacy Policy from time to time to reflect changes in privacy practices, technology, or legal requirements. The most recent version will always be posted on this page with an updated date. Visitors are encouraged to review the policy periodically.
Contact Information
For questions, concerns, or requests related to privacy and data protection:
Email: Support@neurocare.ai
